Frequently Asked Questions
Here's what customers ask us most. If your question isn't covered below, we're a message away.
Forged carbon or stainless steel heads on FSC-certified ash and beech handles.
Tools carry a lifetime guarantee against breakage and defects in normal use.
Tools and supplies leave the warehouse within 1 to 2 business days.
Match the pot to the plant's mature root size, not its size today — one to two inches wider than the current pot is the usual step up.
Each planter page lists its outer dimensions and inner diameter in inches, plus the pot size it fits.
At checkout you can pick a preferred delivery week, which helps if you're away or waiting on a bed to be ready.
